< 1 wk
to first finding

A team of AI agents that maps how your business actually works.

They interview every stakeholder on the channel they already use, and surface findings from the first week. Insight that compounds inside the project, rather than landing after it.

discovery console · illustrative project · day 6

read-only view

Coverage builds live

18 of 26 stakeholders

  • Operations92%
  • Customer service78%
  • Finance66%
  • Sales54%
  • Technology31%
  • People and culture22%

Findings as they land

  • Interview completed: Operations Manager (voice, 42 min). Coverage 68%.

  • Daily report ready: 3 new findings, 2 goals closed, 1 gap flagged.

  • Proposal drafted: one owner for the triage decision. 9 sources.

  • Context loaded: 6 comparable processes in the sector.

Ranked, and traced to source

by Arc

  1. 01

    One owner for the triage decision

    9 sources

  2. 02

    Remove the duplicate data entry at intake

    6 sources

  3. 03

    Automate the handover into delivery

    5 sources

  4. 04

    Reusable response content library

    4 sources

All of it, at once

3 of 6 shown

  • Scout

    Interviewing the Operations Manager, 18 min in

  • Lens

    Cross-checking a claim against two earlier interviews

  • Arc

    Scoring effort against impact

  • Cell-isolated deployments
  • Data stored in Australia
  • Read-only discovery
  • No training on client data
  • Patent pending

01The problem

Discovery is broken, and not because anyone's bad at it.

Every transformation starts with discovery: workshops, notes, and a report that lands months later, half stale on arrival.

The bottleneck is the format. No human team can interview thirty stakeholders in parallel, analyse while they work, or verify a claim in real time.

Agentic Discovery inverts that. Interviews, analysis and synthesis run together, from day one.

What Agentic Discovery is
Traditional
~16 wks

workshops → notes → report

Agentic
< 1 wk

to the first traceable finding

Illustrative. Durations vary with scope and stakeholder availability.

02How it works

One pipeline, running continuously.

Four core agents, each with one job, plus two that support them. No handover, no queue between them.

  1. Setup

    Research

    Scaffolds the project from your documents and context.

  2. Interview

    Scout

    Talks to every stakeholder, on their schedule, on their channel.

  3. Analyse

    Lens

    Builds live service blueprints as responses arrive.

  4. Synthesise

    Arc

    Turns findings into a ranked, evidence-linked roadmap.

  5. Deliver

    Pulse + Forge

    Keep operators steering and deliverables sharp.

The full pipeline, agent by agent

04Side by side

Traditional discovery versus AgentOne.

Same objective. A different mechanism for reaching it.

Traditional discovery compared with AgentOne across scheduling, capture, analysis, traceability, coverage, speed and scale.
DimensionDiscovery as it's done todayAgentOne
SchedulingCalendar gymnastics with busy stakeholdersAsync — stakeholders respond on their schedule
CaptureNotes and recall, written up after the factEvery message stored, embedded and searchable
AnalysisSynthesis after fieldwork closes, months laterReal-time and incremental, as interviews arrive
Traceability“I think someone mentioned…”Every finding linked to its source transcript
CoverageWhatever there was time to ask on the dayBlueprint-driven goals with coverage tracking
SpeedMonths before the first deliverableContinuous output from day one
ScaleBounded by the calendar — interviews run one at a timeScout runs many stakeholder conversations in parallel

05What you get

The shape of a project.

Four fixed measures of the model itself — not a traction count, and checkable on any project.

4
Core agents on every project

Scout interviews, Lens analyses, Arc synthesises, Pulse answers — with Research and Forge supporting them.

4
Channels a stakeholder can use

Web voice, Microsoft Teams, phone and text chat — whichever they already have open.

1
Isolated cloud environment per project

Its own Google Cloud project, network and database. Nothing is shared between two projects.

6
Service blueprint layers

Physical evidence, customer actions, frontstage, backstage, support processes, analytics.

06Working with AgentOne

Two ways in.

For Enterprise

You have a business to transform. We deploy AgentOne to interview your stakeholders, map your processes and deliver a roadmap. You get the insight; we run the platform. The fee is quoted up front and fixed for the project, never metered per interview.

Explore the enterprise model

For Partners

You sell discovery every week. Deploy AgentOne as your discovery engine — your client relationship, your methodology, your pricing — and run more projects at greater depth without growing headcount.

Explore the partner platform

07Common questions

The questions everyone asks first.

How is this different from a traditional discovery project?

A traditional project sends a team to interview your stakeholders sequentially and write it up afterwards. AgentOne runs that fieldwork agentically — in parallel, analysed as it arrives, every finding linked to the sentence that evidenced it. The human role shifts from interviewer and note-taker to strategic director. Firms that sell discovery run AgentOne inside their own projects for exactly that reason.

What do stakeholders actually experience?

A professional interviewer available whenever they are, on the channel they already use — Teams, web voice, phone or text. One or two questions at a time, never a questionnaire. They can pause mid-thought on Tuesday and pick it up on Thursday without losing the thread.

Where does our data live?

In a dedicated Google Cloud project and VPC in an Australian region, isolated per project and locked there by organisation policy. It is never aggregated across clients, never used to train models, and can be exported or deleted on request. Model inference is the one thing that leaves: it runs through Google Cloud Vertex AI, and for models not served in Australia that processing happens in another Google Cloud region under Google’s data processing terms. The trust page has the detail.

How is it priced?

A setup fee and a discovery fee, quoted up front and fixed for the project, with optional agent build and subscription stages after. The quote reflects the scale and complexity of what you are mapping — process areas, depth, the size of the business. Nothing is metered after that, so an extra stakeholder or a longer conversation never changes the invoice.

How fast do we see something?

First findings typically land within the first week, and the console is live from day one. There is no waiting for a report — you watch coverage and findings accumulate as the interviews happen.

See a live project, on your problem.

Thirty minutes with the team: a live project on screen, and what Agentic Discovery would look like in your organisation.

See how it works
  1. 01Thirty minutes. No preparation needed from your side.
  2. 02We walk a live console and the service blueprint behind it.
  3. 03We scope what discovery would cover in your organisation.