Legal
Terms
Agent One is provided under a written engagement or partnership agreement rather than click-through terms. This page summarises the shape of those agreements.
Full document
There are no click-through terms to publish: the applicable document is the engagement or partnership agreement itself, issued and negotiated before any work starts. Email hello@1qlabs.ai for the current template.
How it is contracted
- Every agreement is with 1Question Pty Ltd trading as 1QLabs (ABN 58 643 556 889).
- Enterprise engagements run under a scoped engagement agreement with fixed fees.
- Delivery partners are appointed under an authorised reseller agreement — non-exclusive unless a service domain is granted exclusively — with commercial terms set per partner in a schedule to it.
- Partners are licensed to use the platform and the Agent One marks for the engagements they deliver. The licence is non-exclusive and revocable; no intellectual property transfers.
What we commit to
- Read-only access to client systems — the platform cannot alter what it studies.
- Cell isolation per engagement, enforced at the infrastructure level.
- Client data stored in Australian regions unless a different jurisdiction is agreed in writing.
- Model inference through Google Cloud Vertex AI only, under the Cloud Data Processing Addendum and the Vertex AI service terms, which prohibit training on customer data — including where a model is served from outside Australia.
Intellectual property
- Client data, and the discovery output derived from it, belong to the client.
- The platform, the methodology and the agent designs remain 1QLabs’ intellectual property.
- Partner-configured frameworks and templates remain the partner’s.